Bottled water: When it’s time to say no to branding

Several years ago I attended a conference on branding. One of the keynote presenters began his talk by holding up a bottle of water. If marketers can successfully brand water, they can brand most anything, he quipped. His comments were meant to get the creative juices flowing among his audience. Hell yes, we can brand anything! And indeed, we do.

I thought of that marketer’s attempt at inspiration yesterday when I was listening to a talk by Maude Barlow, author of “Blue Covenant: The Global Water Crisis and the Coming Battle for the Right to Water.” Barlow, a Canadian, is known internationally for her tireless advocacy for every human’s right to water. When asked what people could do to help solve a water crisis that is worsening by the day, her first response was, stop buying bottled water. (She also encouraged her audience to check out Food & Water Watch, where you can find many of the issues and facts Barlow cites to make her arguments.)

Like I suspect most everyone else who hears Barlow speak, I left yesterday with a vastly heightened concern for the world’s clean water sources. The water crisis is no less urgent than climate change. “The issue of water is an issue of life and death,” Barlow said. “Without water, you die.” And without clean water, you die. The number one killer of children worldwide is dirty water. “In every single case, it was preventable,” Barlow said.

If the marketing superstar I heard a few years back were back on the podium today I would hope he’d hold up the bottle of water and deliver a cautionary tale. We have the know-how to take nothing more than packaged tap water and persuade others it really is different and better than — your tap water and the tap water of every other bottler. In fact, the average American consumed 29 gallons of bottled water in 2007.

With the ability of marketers to brand anything also comes great responsibility. It may give marketers a great sense of accomplishment when their creativity helps produce a multi-million dollar brand from something as basic as tap water. But they must also own up to their role in exacerbating the global water crisis (and adding to pollution from non-recycled plastic bottles).

Marketers committed to sustainability need to constantly ask: For whom and for what are we going to use our skills today? Just because we can brand anything doesn’t mean we should.

April 17th, 2008

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