Tesco in the US: Good neighbor or Trojan Horse?

Wal-Mart may one day have some competition for the most despised retailer in America. Tesco, the Wal-Mart of Britain, will be making its entry into the US market in November, starting with 500 outlets in Southern California, Phoenix and Las Vegas. The Hometown Advantage monthly bulletin today cites a study of what to expect from Tesco in the US.

The company appears to have learned from Wal-Mart’s image problems in the US and is taking a different approach. Tesco’s US strategy makes it look like a paragon of social responsibility. It is locating many stores in “food deserts” that other grocers have abandoned because the areas may be poor or unsafe while also branding itself as local, sustainable and good community citizens. Its stores will be known as Fresh & Easy Neighborhood Markets, instead of Tesco. Time will tell whether there is real substance to its image making, or whether its strategy is simply a Trojan Horse to get into the US with little opposition and then revert to business as usual. Already, groups are calling its bluff. And one LA academic told Reuters:

“If it’s really all that it has been advertised as … then they will be successful. If it turns out that it is just really impressive marketing that covers up a business that is not much different from its competitors … then the American public will figure it out in a while.”

Mainstream business media are watching to see how much market share Tesco will grab from other large chains like Safeway and Wal-Mart. Aside from watchdogs like The Hometown Advantage, I don’t see anyone asking what Tesco’s US arrival portends for independent locally owned grocers. We can assume the first 500 stores are in the southwest are just the start, and they will be coming to a strip mall near us all soon. Oh joy.

September 28th, 2007

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