Archive for April, 2008
Another attack on Wal-Mart’s green claims
Earlier this month, I asked the question, “Is a green Wal-Mart good enough?” Author and big-box retail critic Stacy Mitchell certainly doesn’t think so. In a post for Beacon Broadside last Friday, Mitchell says, “The best case scenario for Wal-Mart’s sustainability initiative is to make a highly polluting operation somewhat less so.”
She dismisses most greenwashing efforts as “clumsy and transparent,” but acknowledges that Wal-Mart is different. The company, she says, “has developed a far more sophisticated, and ultimately much more dangerous, approach to manipulating environmental sentiment for its own expansion and profit.”
Thanks to Jessica at Beacon Broadside for the heads up.
Tags: Stacy Mitchell, Sustainability, Wal-Mart
Posted in Business & Economics, Marketing, Sustainability | No Comments »
Greenwashing companies aren’t the only villains
Nothing like Earth Day to focus attention on greenwashing.
The Center for Media and Democracy, no fan of the PR industry, is a good example. Its authors define greenwashing as “the unjustified appropriation of environmental virtue by a company, an industry, a government, a politician or even a non-government organization to create a pro-environmental image, sell a product or a policy, or to try and rehabilitate their standing with the public and decision makers after being embroiled in controversy.” A bit wordy, but sounds about right.
An East Coast PR executive cites a study by TerraChoice, an environmental marketing firm, that found 99 percent of the 1,753 claims of green consumer products they recently reviewed were “guilty of greenwashing.”
As prevalent and disturbing as greenwashing is, many in the media and environmental groups may be too focused on the actions of those who want us to believe they are doing some good for the Earth, when they’re really not. I’m equally disturbed by the vast numbers of businesses that make no effort or claim to be green. Some of those guilty of greenwashing are at least trying to improve their practices. Wal-Mart, for example.
I can’t cite statistics, but I would wager that most businesses have still done little or nothing to become more Earth friendly. Instead of spending inordinate time fact-checking green claims, we should be urging, cajoling or, if necessary, shaming offending businesses into cleaning up their acts. Not to defend greenwashing, but companies that make green claims open themselves up to public scrutiny. That’s more than can be said for the green-avoiding majority who are happy no one’s asking them the hard questions.
Tags: Earth Day, green claims, greenwashing
Posted in Business & Economics, Climate Change, Communications, Marketing, Sustainability | No Comments »
Bottled water: When it’s time to say no to branding
Several years ago I attended a conference on branding. One of the keynote presenters began his talk by holding up a bottle of water. If marketers can successfully brand water, they can brand most anything, he quipped. His comments were meant to get the creative juices flowing among his audience. Hell yes, we can brand anything! And indeed, we do.
I thought of that marketer’s attempt at inspiration yesterday when I was listening to a talk by Maude Barlow, author of “Blue Covenant: The Global Water Crisis and the Coming Battle for the Right to Water.” Barlow, a Canadian, is known internationally for her tireless advocacy for every human’s right to water. When asked what people could do to help solve a water crisis that is worsening by the day, her first response was, stop buying bottled water. (She also encouraged her audience to check out Food & Water Watch, where you can find many of the issues and facts Barlow cites to make her arguments.)
Like I suspect most everyone else who hears Barlow speak, I left yesterday with a vastly heightened concern for the world’s clean water sources. The water crisis is no less urgent than climate change. “The issue of water is an issue of life and death,” Barlow said. “Without water, you die.” And without clean water, you die. The number one killer of children worldwide is dirty water. “In every single case, it was preventable,” Barlow said.
If the marketing superstar I heard a few years back were back on the podium today I would hope he’d hold up the bottle of water and deliver a cautionary tale. We have the know-how to take nothing more than packaged tap water and persuade others it really is different and better than — your tap water and the tap water of every other bottler. In fact, the average American consumed 29 gallons of bottled water in 2007.
With the ability of marketers to brand anything also comes great responsibility. It may give marketers a great sense of accomplishment when their creativity helps produce a multi-million dollar brand from something as basic as tap water. But they must also own up to their role in exacerbating the global water crisis (and adding to pollution from non-recycled plastic bottles).
Marketers committed to sustainability need to constantly ask: For whom and for what are we going to use our skills today? Just because we can brand anything doesn’t mean we should.
Tags: bottled water, brand, Branding, Marketing, Maude Barlow, Sustainability, The Natural Step Network, water crisis
Posted in Food and Drink, Marketing, Sustainability | No Comments »
Shopping ’til we drop on Earth Day
Earth Day is nearly here. Just in time for retailers and producers to stoke the consumption of all things green and revive their flagging fortunes in today’s tough sales environment. Advertising Age (reg. required) asks, “Is Earth Day the New Christmas?”:
As April 22 approaches, marketers of all stripes are bombarding consumers with green promotions and products designed to get them to buy more products — some eco-friendly, some not so much. And while that message seems to contrast with the event’s intent, the oxymoron seems to have been lost on marketers jumping on the Earth Day bandwagon in record numbers. This year it seems that just about everyone has found a way to attach themselves to what is fast becoming a marketing holiday that barely resembles the grass-roots event founded in 1970.
Leave it to American commerce to dress up consumerism on a day that is meant to remind us of the harmful effects of excessive and inequitable consumption. If business and industry wanted to make a sustainability statement, they would close up shop on Earth Day and challenge us to buy less and give more. Oh wait, isn’t that what Christmas is supposed to be about?
Tags: Advertising Age, Christmas, Consumerism, Earth Day
Posted in Business & Economics, Consumerism, Marketing, Sustainability | No Comments »
Is a green Wal-Mart good enough?
By now you’re probably aware of Wal-Mart’s efforts to green its business practices and its image. If you haven’t, you probably will soon. The company that a business professor I recently met called the 13th largest economy in the world has launched an advertising onslaught tied to Earth Month. According to Wal-Mart’s news release, its national advertising campaign includes print, television, radio and online ads and a 16-page insert in May issues of several consumer magazines. Brandweek says the company calls it “the most comprehensive environmental sustainability campaign” in its history.
No less of an environmentalist than Paul Hawken, speaking at his book-tour event in Portland last year, said Wal-Mart was indeed serious and sincere about sustainability. The professor I mentioned supports Hawken’s assessment. She is among a group of academics taking part in Wal-Mart’s green initiatives and is a regular visitor to Wal-Mart’s home in Bentonville, Ark. The company’s new-found green zeal is apparent on its website:
Wal-Mart’s environmental goals are simple and straightforward: to be supplied 100 percent by renewable energy; to create zero waste; and to sell products that sustain our natural resources and the environment.
What to make of all this? This is Wal-Mart we’re talking about, the company so many, including me, have good reasons to despise. I’m on the board of a Portland nonprofit that actively supports locally owned, independent businesses and encourages people within our community to do the same. This in the face of out-of-town big-box retailers — Wal-Mart being the poster child — that have decimated so many local independent businesses and left their communities poorer for it.
Still, if Wal-Mart — given its staggering size — is successful in using only renewable energy, producing zero waste and greening its supply chain and the products it sells, it would have an enormously positive impact on the global environment. Or so it would seem.
Something, however, doesn’t add up for me. Green or no, Wal-Mart hasn’t backed off using low prices to beat its competition (including the Mom & Pops in your town). The message it’s sending is you can have it all. “Save Money. Live Better.” — it’s new slogan promises. Wal-Mart will drive its suppliers to go greener, but it will still expect the lowest possible prices from them. That protects its profit margins and enables its customers (in theory) to save money. But someone or something has to pay for Wal-Mart’s margins and our low prices — as has always been the case.
What do you think? If Wal-Mart achieves its environmental sustainability goals, will it have earned your admiration, maybe even turned you into a customer? Is going green enough? Or do you, like me, view sustainability as far more than going green? What about the matters of social and economic equity? Wal-Mart’s lower prices and business practices mean lower wages, loss of independent businesses and the community diversity they bring and the leakage of dollars out of local communities and into the coffers of Wal-Mart headquarters. Should we just chalk that up to the free market doing its thing?
Tags: Brandweek, Earth Month, economic leakage, equity, Paul Hawken, Sustainability, Wal-Mart
Posted in Business & Economics, Consumerism, Marketing, Sustainability | 1 Comment »
Marketing for a sustainable future
Those of you who’ve visited this blog before may see a slight change in emphasis in future posts. I’ll be exploring more frequently the personal and professional interest I have in marketing’s role in a sustainable future. Some would say marketing is antithetical to sustainability. As a long-time marketer, I don’t believe that. However, I also know that marketers shoulder great responsibility for supporting companies, products and business practices that are fundamentally unsustainable.
I don’t believe marketing, by definition, is the problem. One marketing executive I know believes in the Peter Drucker objective of marketing: to create and keep a customer. Sounds simple enough. And non-controversial. It says nothing about creating demand for material products we don’t need and end up throwing away in gigantic landfills. Nor supporting businesses that indulge in wasteful and polluting manufacturing practices. Nor ignoring an economic system that places shareholder interests far above those of the environment and the larger human community.
As marketers, we have choices in who, what and how we market. We can create awareness, build preference and generate demand for organizations and products that do good, or at least no harm. Or we can put our talents in creativity and persuasion to work for the bad guys. I believe it’s time for marketers to awaken to our capacity to change the world for the better and to make conscious choices about how we are going to employ our skills and ourselves.
There are organizations and businesses trying to do the right thing for shareholders, customers, employees, communities and the environment. These are the employers and clients we need to be supporting. If that isn’t a practical option for you as a marketer (since you need a job and income), then do what you can to change the marketing — if not the behavior — of your employer or client. Stand for sustainability, even if you stand alone.
For better or worse, marketers are perhaps the most visible storytellers of our time. The stories we craft and publicize are meant to move people to act, and very often they do. The question we must face is whether the actions we instigate support or jeopardize a sustainable future. If you don’t know the answer, then consider the physician’s maxim: First, do no harm.
Tags: do no harm, Marketing, storytellers, Sustainability, sustainable future
Posted in Marketing, Sustainability | No Comments »